Restart Your Iphone Or Ipad
The first thing to do when Snapchat is not working on WiFi is to restart your iPhone or iPad. When you turn off your device the right way, it allows all of the software programs that operate your iPhone or iPad to shut down naturally, which can sometimes fix a minor software bug.
To turn off your device, press and hold the Sleep / Wake button until a red power icon and the words slide to power off appear on your iPhones or iPads display. Swipe the red power icon from left to right and your iPhone or iPad will shut down.
Wait about a minute, then turn your iPhone or iPad back on by pressing the Sleep / Wake button until the Apple logo appears in the center of your devices display.
Uk Users Have Woken Up This Morning To Find That Ongoing Issues With Logging In To Snapchat Appear To Be Ongoing With Thousands Still Unable To Access Their Accounts On The Popular App
The app with over 265 million users worldwide has been hit by outages overnight as of July 30, as thousands of users using the app on iOS devices reported the app being down and not letting them log into their accounts late last night.
As of 11pm on Thursday evening, Downdetector saw a spike in reports of Snapchat not working as the apps developer team tried to quickly resolve the issue.
But despite claims that the issue has since been resolved and that the booming image, video and messaging app should be functioning as normal, users are reporting that the problem is still persisting.
Solution : Clear App Cache
If you have installed Snapchat for some time and running it without any issues, clearing app cache is worth trying. Here is the tutorial.
Step 1: Launch Bluestacks to enter its main interface, and then navigate to Settings.
Step 2: Move to Apps section and find the app Snapchat.
Step 3: You will see the Clear Data and Clear Cache button in the App details. Click on the 2 buttons and shut down the Settings app. After finishing the operation, check if the Snapchat not working on Bluestacks error still persists.
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Solution : Replace The Present Emulator To Nox Player
Bluestacks, an Android emulator, offers you the Android fun on Windows computer. It enables you to play Android games on the computer and utilize applications like Snapchat as well. What to do when you run into the Snapchat on Bluestacks not working error?
Well, you can change the emulator to Nox Player, which is also a popular Android emulator. It allows you to run Snapchat too. According to user report, it is even faster and more stable than Bluestacks on low-end computers.
Hence, you can uninstall Bluestacks with the steps in Solution 1 and then click here to download and install Nox Player on your computer. Then, run Snapchat on the Nox Player.
Are you bothered by the Bluestacks Snapchat not working error? This post introduces you top 3 methods to fix it. You can pick one based on your demand to solve the annoying error – Snapchat Bluestacks not working.
Clear The Cache And Data
Clearing the cache and data should be your next course of action. It will not only delete the temporary files that may be responsible for slowing your Snapchat but also save space on your phone. Do not worry about deleting any of your Snaps or important data because clearing the cache does not cause any data loss.
To clear your cache:
1. Open your profile settings2. Scroll down, and you will see ‘Clear Cache‘, tap it.3. If you use iOS tap ‘Clear All‘.
On an Android device
You can open Snapchat, go to Preferences and Clear Cache to clear the cache data.
Or you can:
- Then go to Snapchat
If you are still having problems and your app does not work properly, keep reading to find more ways to troubleshoot.
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Clear Apps Data And Cache On Android
Although you cant do this on an iPhone, its certainly worth giving it a try on Android. Snapchat will collect large chunks of data so it can speed up its loading along with some files like saved filters. This data, albeit rarely, can get corrupted and the best way to deal with this is a clean slate.
Heres how to clear local data from Snapchat for Android:
App Runners Respond On Twitter Support Page
As users began swarming Snapchats Twitter support page, the app runners were quick to respond. The company tweeted, Were aware of an issue preventing some Snapchatters from logging in. Hang tight, we are looking into it and working on a fix!
We’re aware of an issue preventing some Snapchatters from logging in. Hang tight, we are looking into it and working on a fix!
Snapchat Support
Sadly, at the moment the company has not provided any further clarification about why Snapchat is down. The apps estimated time of arrival is not revealed yet too. Hence, for now, the users can only sit tight and hope it gets resolved sooner.
Snapchat is also encouraging its users to connect with them via DMs to get their issues resolved.
However, there is a possible fix. A Twitter user named Kimberly has suggested that doing the following can help unlock the app, Okay okay if this happens to anyone else go to the Snapchat support website then to my account & security then my account is locked and then click the blue highlight that says unlock my account and itll ask fir user and password and then you can unlock!.
Okay okay if this happens to anyone else go to the Snapchat support website then to my account & security then my account is locked and then click the blue highlight that says unlock my account and itll ask fir user and password and then you can unlock!
Please note, there is no guarantee that this might work, but trying wont hurt right!
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Check If Snapchat Is Down
If Snapchat isnt working for you, the first thing to consider is that it isnt working for anyone. There are two places to check whether or not Snapchat is down. Down Detector is a site that tracks all kinds of services and whether or not they are down. Head to Down Detectors Snapchat page and it will display No problems at Snapchat or Problems at Snapchat. You can also check the Live Outage Map to see if the issue is restricted to specific regions. The second option is the official . It will always have the latest about any Snapchat outages and how long it might be until its back up and running, so follow it if you want to stay up to date.
Check Network Connection And Snapchat Server
There is also a possibility that the error is caused due to improper working of the WiFi or unstable mobile network internet connection. So if you are facing the issue while using the WiFi switch to a mobile network or vice versa. There is another option where you can change the DNS settings. This trick has helped some of the users, below are the steps mentioned to change the DNS settings.
- Go to WiFi Settings > > Modify Network> > Advanced Settings > > Change IP Settings to Static
- Now change DNS1 and DNS2 to 8.8.8.8 and 8.8.4.4 in a respective position, which are Google DNS.
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Solution 1 Check Network Connection
If you are facing the issue of Snapchat not sending , then the first thing to check is that the network connection is working properly and the app has all the necessary permissions to access internet.
Many times, users unknowingly revoke the access of apps and such issues crop up.
To check this, just go to Settings -> Apps -> Snapchat. In Snapchat apps info, check for the app permissions. Also check your internet connection if its working properly or not.
Solution 4 Relogin To Snapchat
If the above solutions dont help, then you can also try this solution. Like any other internet messaging app, Snapchat also utilizes backend servers to send snaps.Tip: You can find how to here if you also cant login to WeChat on your phone.
Some issues can be a result of some server side account issue. On such cases, it is advisable to sign out of Snapchat and then login again. This will hopefully reset any server side account issues attached to your account.
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Has The Snapchat Issue Been Resolved
At just after 5am this morning , Snapchats support team tweeted: The issue has been resolved.
“If you’re still having trouble, please manually update your app in the App Store
To update the Snapchat app in the iOS App Store, users will need to open the app up on the App Store interface and select update at the top of the screen next to the bright iconic Snapchat logo.
The specific update in question which users will need to download is Version 11.38.2.40.
Downdetector is still seeing over a thousand reports from users struggling to get back to the beloved app, though.
As of 9am, the site saw 1,339 reports of the app crashing on opening or while attempting to send emoji-filled snaps with some users stating on social media that the app has continued to crash even after manually updating it via the App Store.
Other Reasons Why You Cannot Use Snapchat Filters
You should know that only a handful of Snapchat filters are permanent. The company introduces new filters every few days, weeks, or months. So if you are looking for a particular filter and it is not there, the problem is not software related the filter is just no longer available.
For example, there were some really cool promotional filters featuring the likes of Superman, Deadpool, and Batman, to name a few, but they were only temporarily available to coincide with the theatrical releases of their respective movies.
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Clear The Snapchat Conversation
You can also clear all the Snapchat conversations to fix if your snaps, image, or stories are not loading properly.
To clear the Snapchat conversation, take a closer look at the simple steps down below.
Note: This will not delete any saved or sent messages in your conversation.
Check If Snapchat Servers Are Down
If nothing has worked for you so far, you may want to check if Snapchat is not working for other iPhone and iPad users. Sometimes, apps experience major crashes, servers go down, or developers are doing routine maintenance, all of which may limit your ability to use Snapchat on your iPhone or iPad.
To check if other people are experiencing the same problem, search Google for is Snapchat down and check the various user reporting websites for common issues. If Snapchat is not working on WiFi for many other users, you may just have to be patient until the support team can solve the problem.
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Fifth Solution: Reset All Settings
To rule out minor system errors that might have caused Snapchat app to experience such flaws, resetting all settings and restoring the default options can be considered as the next possible solution. There may be some customized settings on the phone that caused conflict with Snapchat and so they have to be cleared out. So heres what you should do then:
After the reset, your iPhone reboots automatically. Wait until it boots up and then reconnect to your Wi-Fi network to go back online and use online apps and services on your device.
Retry loading Snapchat once your iPhone is connected and then see how the app works this time. If the problem continues or Snapchat continues to show the same symptoms, then you may have to consider escalating the problem to the app developer for further assistance and suggestions. The problem could be on the server.
Second Solution: Reboot Your Iphone
Minor software errors in general are typically remedied by a device restart or soft reset. Corrupted apps and services, including those that are stored as cache in certain apps or the phone memory are likewise cleared out in the process. Random network connectivity errors are also rectified from doing so, hence its recommended among the first possible solutions to try when dealing with random issues on any mobile devices. Performing a soft reset does not require backup creation as it wont affect any saved data on the phone. Heres how to soft reset your iPhone XS:
Allow your device to finish booting up and then reload Snapchat to see if the problem is gone.
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Snapchat Is Down For Thousands Of Users Worldwide As A Reported Outage Sees Snapchatters Unable To Send Snaps Or Log Back In To The App
The app with over 265 million users worldwide has been hit by outages on Wednesday, as thousands of users reported the app being down and not letting them log into their accounts.
As of 12pm on Wednesday afternoon, Down Detector saw a spike in reports of Snapchat not working with the apps developer team said to be working to resolve the ongoing issue.
Snapchats outage comes just over a week after popular rival social media platforms , WhatsApp, Instagram and Facebook Messenger suffered an outage lasting for more than six hours.
#solution : Check Network Connection And Snapchat Server:
This problem may be caused by an unstable internet connection. So if you use WiFi switch to your cellular network. You can also try to change the DNS settings. This trick has helped some users. Follow these steps:
- Go to Settings > > WiFi> > Modify Network> > Advanced Settings > > Change IP Settings to Static
- Now change DNS1 and DNS2 to 8.8.8.8 and 8.8.4.4 in a respective position.
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Problems With The Snapchat App In Your Mobile Device
At this point, its crucial to find an effective solution for Snapchat issues. A lot of different factors might cause the problem, some of them depend on your phone device, and some of them dont.
Therefore, we are confident that some of these tips will help you to solve the problem on your phone.
Pro-Tip:doesnt have an official website version
Fourth Solution: Reinstall Snapchat
If you still ended up having the same problem with Snapchat and it continues to crash after applying the previous solutions, then its possible that the app has been totally corrupted. In that case, it needs to be reinstalled. But before doing so, you will need to delete the errant Snapchat app from your iPhone. Heres how:
Reboot your iPhone after successfully installing Snapchat to clear errant caches from the phones internal memory. The app should be running properly unless it wasnt successfully installed on your device. To find out, try loading the recently installed Snapchat app as soon as your iPhone boots up and reconnects to Wi-Fi and then see how it works. If the problem continues or Snapchat is still not loading properly on your phone, then the problem is more likely with the phone system, if not with the Snapchat server.
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Restart The Mobile Phone
One of the basic ways to solve any problem related to any application is to restart your mobile phone. If it is a minor error, such as the application is not loaded correctly, in most cases, this solution works. Therefore try to give a full reboot to your phone it might solve the load problem of the app. Here is the method for the complete reboot of your mobiles based on the platform it works on.
- For Android users, users press the power button and volume down button together until you see the next screen. Follow the directions and restart your phone.
- For iOS users press and release the volume up button, and then push the power button until you see the Apple Logo.