Check For A Review Connection Message On Facebook
When the Instagram account is initially connected to a Facebook Page, Facebook may require you to review the connection before using other third-party applications.
To do this, please go to the business’ Page on Facebook, select Settings> .
If you see the ‘Review Account Connection’ banner, select the ‘Review Connection‘ button and follow the prompts.
Do You Have Admin Access On The Facebook Page
Admin access is required to connect an Instagram Business profile. To confirm, please go to the associated Facebook Page> select Settings > select Page Roles.
Your role must show as Admin here. If you dont have Admin access, contact an Admin or the Page Owner. If you have Admin access on the Facebook Page and still cannot connect your Profile, please check your Facebook Business Manager settings.
Does Your Instagram Business Name Contain Any Emojis
Adding emojis to the account’s name can cause errors and even cause it to not appear on the drop-down when trying to add a profile. We recommend removing them to avoid issues.
How to remove them? Locate the Facebook Page that the Instagram Business account is linked to
Go to: Settings> > Edit> then delete all the emojis from the name field.
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Is Your Facebook Business Integration Set Up For This Profile
How do you have access to this Instagram Business profile? To manage your clients’ Instagram Business profile, you will need to do the following:
If your business’s Facebook Page is an asset in a Business Manager account, you will need Partner access to that account as well.
To confirm that you have Partner access, please see the following Facebook article: Give a partner access to your business managers assets.
Which Facebook Page Is Connected To Your Instagram Account
After you have activated your Instagram Business account, it is essential to check if you have connected your Instagram to the correct Facebook Page. Although the setting may show as connected on Facebook, you should still verify the connection from Instagrams end.
To verify, go to your profile via the Instagram mobile app and click on Edit Profile. Click the name of the connected Facebook Page in the Business Information section. Check that the correct Facebook Page is selected.
Check the username and name of the Instagram Business account on the Facebook Page.
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