Check Your Account Settings
After you log back in to your email account, check on a few things:
- Look at your signature block and make sure it doesnt have any unfamiliar links.
- Check your settings to see if there are rules set up to forward emails automatically. Delete any rules you didnt set up, so your messages arent forwarded to someone elses address.
- On your social media account, look for changes since you last logged in like any new friends.
Signs That Your Email Or Social Media Account Has Been Hacked
You might have been hacked if
- your social media account has posts you didnt make
- you cant log into your email or social media account
- your Sent folder has messages you didnt send, or has been emptied
- friends and family are getting emails or messages you didnt send, sometimes with random links or fake pleas for help or money
If You Cannot Log Into Your Account:
If you have been a victim of a dangerous hacker, he might have changed your password to throw you out of your Instagram home. Despite of that, there is still hope to recover your hacked account. For this purpose you have to follow these steps:
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If You Can Log In To Your Account:
If your account has been hacked and you can still log in to it. You must be observing suspicious things, the hacker may comment or like and post unauthorized content. Then you may realize that your account has been hacked, however, the good thing is that you can still sign in to your account.
For doing so, first, log in to your recovered account and then click on the settings icon on the profile page, if you are using an internet browser. Then on the next page tap on authorized apps then by clicking on revoke access, you can cancel the access of the apps that you do not use. Or you can revoke access from all the apps so that the apps will ask your permission for access
Update Your Security Software Run A Scan And Delete Any Malware
Start with this important step especially if youre not sure how someone hacked into your account. Use either the security software that comes with your computer, phone, or tablet or download software from a reputable, well-known security company. Then, run it to scan your device for malware. If the scan identifies suspicious software, delete it, and restart your device.
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What About Other Social Media
Each social media site will have its own account recovery process and some may be easier than others. Despite being owned by Facebook, Instagram is much harder to get back into, according to Borchgrevink.
A Facebook spokeswoman said account recovery rates are similar for Instagram and Facebook. She declined to share recovery rates.
If you forget a password, lose access to an email account or fall victim to a hack, there are a few things you can do. First, go to the app or sites log-in page and check for account recovery links like I forgot my password, I dont have access to this email or My account was compromised.
If that doesnt solve the problem, look for the companys help center or message its customer support email. In your email, feel free to include screenshots of any suspicious activity you noticed, like email alerts of log-in attempts or text messages with log-in codes you didnt expect, said Anna Larkina, a web content analyst at cybersecurity firm Kaspersky.
It might also help to send all communications from the IP address you usually use and to share that IP address with customer support, Larkina said.
Most importantly, take steps now to prevent hacks. Once an account is compromised, getting it back is a pain, Gleicher said.
What To Do If Youre Locked Out Of Facebook
Jennifer Eiss, a real estate agent in Boulder, Colo., felt confused by Facebooks recovery tool and eventually gave up after her account was hacked in July, she said. She reached out to Hacked.com, a service for people locked out of online accounts. Eiss paid $500, and a Hacked representative got her back into her account within the week, she said.
Worth every penny, she said.
Hacked.coms employees dont use any actual hacking to get back into accounts, founder Jonas Borchgrevink said.
Instead, Borchgrevink and his crew have become experts in the oddities of Facebooks recovery tool. For instance, some Reddit threads suggest sending Facebook photos of your ID up to seven times a day until you receive a response. A Facebook spokeswoman said repeated requests wouldnt make a difference.
Borchgrevink walked me through what he described as a typical Facebook account recovery. It is elaborate if you have the time and energy. He recommends the following steps if you get locked out a Facebook account.
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Social Media Companies Are Juggling Account Security And Recovery And Failing Users In The Process
For Jonca Bull-Humphries, a clinical researcher who lives in the D.C. area, being locked out of Facebook after a hack was more thanjust an inconvenience.
She was missing important updates from family and friends. She worried that whoever got into her account and changed the password and associated email address could misrepresent her to people she cares about.
Bull-Humphries said she tried for six weeks to get her account back, following the steps in Facebooks official account recovery process. She pored over threads in the companys community forums and even sent a picture of her drivers license to verify her identity. Nothing worked.
Im feeling increasingly like a lesson to all of those hundred of millions of people out there. When something goes wrong, its really hard to get it corrected, she said.
A quick Google search for locked social media account suggests plenty of people have already learned the hard way. Reddit threads, advice columns and emails to The Washington Posts Help Desk show social media users are plagued by lost and hacked accounts and often driven to despair. Account recovery processes are frustrating and circular. Getting in touch with a human is rare, although Facebook said it will start testing a live chat option this week for a small number of people who are locked out of accounts because of unusual activity or violations of the sites community standards.
If Your Email Address Is Changed:
If you have been hacked by a more nefarious hacker, then he will not only change your password instead he will change your every information including your email and username. Recovering such accounts is more difficult and the process is also time taking. But you have to wait and work for it.
The first thing to note is that either you have received an email from Instagram to your email address. If you have received it, then this is great news. Instagram will ask you that have you submitted the email change request. If you havent then there will be provided with a link to regain access to your account.
Instagram will send you auto-response email to the secured email address that you have provided and ask you to verify your identity. For doing so, you must be asked one or both the following verifications:
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Report Misused Information At Identitytheftgov
If you the hacker misused your sensitive information, like your Social Security number, to access or open new accounts, to apply for government benefits, to file federal taxes, or any other misuse, report it. At IdentityTheft.gov, you can create an individualized recovery plan to help you recover from identity theft.
Why Is Account Recovery Such A Nightmare
Hackers target social media accounts because they want to spread scams, phishing links or misinformation, said Jon Clay, vice president of threat intelligence at cybersecurity firm Trend Micro.
When bad actors get their hands on social media account credentials, its often through phishing attacks that trick people into entering their passwords or by buying stolen credentials in shady corners of the Internet, Clay said. But sometimes, they exploit the very tools that help people get back into hacked accounts. Thats why the account recovery process is so complex, according to Facebook Head of Security Policy Nathaniel Gleicher.
Any system that we build to help users get their accounts back, we also have to recognize that it becomes a threat vector for threat actors to exploit, he said.
Facebook uses a combination of automated systems and actual people to help users when they get locked out, it said. As for its notoriously hard-to-navigate review process, Gleicher said, the company needs to improve, and that those improvements are in the works. The company would not share details or a timeline.
This is an industrywide problem, Gleicher said.
But the difficulty of balancing security and recovery is only part of the story, said Bruce Schneier, a cybersecurity expert and public policy lecturer at Harvard Universitys Kennedy School.
Schneier said that users are stuck. Facebook has no meaningful competition, he said, so frustrated users cant leave and go elsewhere.
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Try To Reach Instagram Easily
That was easy right, but what if the hacker gained access to the original email id and deleted the email that Instagram has sent you? Dont be disappointed, Instagram has further options for you. if you have linked your Instagram account on facebook, then Facebook can help you to recover it.
Instagram also send a text message to the owners who have provided the phone number. It will send you a link to recover your account.
Recovering a hacked account is not difficult, however, make sure that the hacker doesnt delete your account. If the Instagram account is once deleted it can never be recovered. In order to make your account secure, you can turn on the two-factor authentication option that Instagram provides. It will require your phone number and a code will be texted to you whenever you log in with a new device.
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Hope this article can help you to get your instagram account back!